Dubai Holding Community Management Achieves ISO 50001 and ISO 10002 Certifications

Dubai Holding Community Management secured ISO 50001 and ISO 10002 certifications, reinforcing its commitment to operational excellence, sustainability and customer-centric service delivery across its managed communities.

The ISO 50001 certification recognises the organisation’s energy management system, reflecting a structured approach to improving energy performance, optimising consumption and embedding efficiency into day-to-day operations. This milestone supports our ongoing efforts to drive responsible resource use while advancing our sustainability agenda across the portfolio.

The ISO 10002 recognises the implementation of internationally recognised guidelines for customer complaints management. The framework strengthens how feedback is received, assessed and resolved, ensuring a consistent, transparent and responsive experience for residents and stakeholders.

Together, these certifications reflect Dubai Holding Community Management’s continued focus on building resilient, well-governed and customer-focused communities.