Holding Strong Through a Week’s Rain

Over five consecutive days between 22 and 27 March, Dubai experienced continuous rainfall, with conditions intensifying over time. Dubai Holding Community Management responded through a co-ordinated 24/7 rain mitigation effort with an on-ground presence of more than 1,550 team members and partners that remained actively deployed to protect our residents, maintain access across our communities and ensure continuity of essential services.

As rainfall intensified, operations were scaled in real time with 180 dewatering tankers and more than 260 pumps deployed across communities to manage water accumulation, maintain accessibility and minimise disruption, with resident safety remaining the priority at every stage.

Behind the scenes, our teams remained closely connected 24/7 through our Customer Engagement teams, supporting residents, addressing concerns and managing over 420 inbound calls, ensuring clear communication throughout.  

Because at the heart of every response is one priority: the safety and wellbeing of our residents.